Privacy Policy

Effective date: November 2, 2026

Who this covers

This policy explains how Tri-Universal, Inc., operating as Universal (“Universal,” “we” or “us”), handles personal information we receive through this website, through job applications and through the contact details people give us.

What we collect

  • This website. Pages viewed, the page that sent you here, browser and device type, approximate location based on your IP address, and similar usage details.
  • Job applications. Your name, contact details, work history, resume and anything else you choose to give us when you apply, along with details from the hiring process such as interview times and the status of your application.
  • Contact details. Your name, email address, mobile number and the content of your messages when you email or text us or give us your details.
  • Text messages. Your mobile number, your consent to receive recruiting text messages, your opt out requests and any replies you send.

How we use it

  • To review job applications, schedule interviews and send hiring and onboarding updates.
  • To send recruiting text messages to people who have agreed to receive them.
  • To answer questions and reply to messages.
  • To understand how this website is used and to keep it working and secure.
  • To meet our legal obligations.

When we share it

We do not sell personal information. We share it only in these limited cases:

  • With service providers that work on our behalf, such as those that host this website, measure its traffic or support our hiring. They may use it only to provide those services to us.
  • With the people and offices involved in reviewing your job application.
  • When the law requires it, or when needed to protect the rights and safety of people or of Universal.

None of the sharing described in this section includes text messaging opt in data or consent. The next section covers mobile information.

Mobile information and SMS

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are not shared with any third parties.

Service providers that deliver our text messages act only as processors working on our behalf.

You can reply STOP to any recruiting text message to opt out, or HELP for help. The full program details are in the SMS terms.

Cookies and analytics

This website uses Google Analytics to measure how many people visit and which pages they read. It sets cookies in your browser and collects the usage details listed above.

Videos on this website play through YouTube. Nothing loads from YouTube until you press play. Once you do, YouTube may collect usage details under its own policies.

You can block or delete cookies in your browser settings. This website will still work without them.

Security

We use reasonable administrative and technical safeguards to protect personal information. No website or method of transmission is completely secure, so we cannot guarantee absolute security.

How long we keep it

We keep personal information for as long as we need it for the purposes in this policy, including our hiring records and our legal, tax and accounting obligations. After that we delete it or remove the details that identify you.

Your access and deletion requests

You can ask to see, correct or delete the personal information we hold about you by emailing Corporate@theuniversalteam.com. We may need to confirm your identity first, and we may keep information the law requires us to keep.

Children

This website is not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child has given us personal information, email us and we will delete it.

Changes to this policy

We may update this policy from time to time. When we do, we will post the new version on this page with a new effective date.

Contact

Tri-Universal, Inc., operating as Universal
San Ramon, California
Corporate@theuniversalteam.com